Delivery

Shipping

After the payment is successfully proceed you will receive a confirmation e-mail from our website containing all the information about your order including transaction ID number, average delivery time frame. Our average delivery time frame is 15-25 business days.

rxhippocratis.com ships the products within 48-72 hours after your payment is approved. We can provide you with the tracking in 5-6 days after you place an order. The drugs are shipped from our warehouses in the USA, India, United Kingdom using express mail shipping or  registered air mail postal services.

The delivery time frame for orders are 15-25 business days. In case the parcel is not received within 25 business, we can issue a full refund or make a reship. In case the order could not be delivered, because of the wrong shipping address and Customs issues, the full refund will not be issued.

In rare cases it may take 25-30 business days for the order to be delivered (for registered air mail shipping). This may happen because of the delays in the Customs, holidays and other causes that we can't control.

How can I receive my order?

Usually the orders arrive at the address provided by our customers. If you are not at home, the parcels can be left at your local post office. Usually the post men leave a notice at your mail box. In this case you will have to go to your local post office and pick your order there. Make sure that the signature is required which the parcel is delivered.

Checking status of your order.

Once you have placed an order and received shipment confirmation letter with your tracking number you can check the status of your order by visiting official website of your national post system (for example usps.com for US customers). You can also send us an e-mail and will provide you with the status of your order.

15 Days Money Back Guarantee

If you are not satisfied with the medicines provided by our service you should contact our customer support service within 15 days after receiving your shipment. We will try to rectify the problem by resending your products or making you a partial refund.

Wrong Item or Quantity Shipped

If you receive the wrong item or insufficient quantity, make sure to contact us asap. You will need to make the photos of the products you receive and send it to us.  We will reship your correct order or return your money back depending on your choice.

Damaged in Shipping

If your parcel was damaged during the shipment, you should provide us with the photo of your damaged pack and we can guarantee a free reship or a full refund.

For additional information regarding shipping and returns contact our Customer Support Service. We will do our best to provide you with fast and quality delivery.

Incorrect Shipping Address

Please make sure that shipping address you provide is correct. We strongly recommend you double check your order information before submitting the order. Any mistake will cause the non-delivery of the product and will be at the expense of the customer. If you notice that your shipping address is incomplete or incorrect make sure to contact us as soon as possible.

Shipping policies:

  • We do not process orders on Weekends or on Holidays
  • If you shipping and billing information are different, we will send you an e-mail with the confirmation address and will ask you why shipping and billing addresses are different.
  • Large orders will be sent in separate mails
  • We do not ship to Canada or other high risk countries such us Ghana, Nigeria, Indonesia, Palau, Senegal, Malawi, Algeria, Angola, Afghanistan, Belarus, Haiti, Kenya, Nicaragua, Zimbabwe, Uganda, Sudan, Sierra Leone, Slovenia and Rwanda, Yugoslavia, Lithuania, Egypt, Romania, Bulgaria, Turkey, Russia, Pakistan, Malaysia, Ukraine, Guam, Namibia, Thailand, Salvador, , Cambodia, Oman, Morocco, Congo, Laos, Ethiopia, Sri Lanka, Gabon, Gambia, Nepal.